Privacy policy

Last Updated: 31 July 2026

At Labgenvora, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or make a purchase.

Information We Collect

We may collect the following information:

Full Name
Email Address
Phone Number
Billing Address
Shipping Address
Order Information
IP Address
Browser and Device Information
Customer Support Communications

Payment information is processed securely through trusted third-party payment providers. We do not store your payment card details.

How We Use Your Information

We use your personal information to:

Process and fulfil your orders
Manage payments securely
Arrange shipping and delivery
Send order confirmations and tracking updates
Respond to customer enquiries
Improve our website, products, and services
Prevent fraud and unauthorised activity
Comply with applicable legal obligations

Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, analyse website traffic, and improve overall website performance.

You can manage or disable cookies through your browser settings at any time.

Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction.

Your Rights

Subject to applicable UK data protection laws, you may have the right to:

Access your personal information
Correct inaccurate or incomplete data
Request deletion of your data
Restrict certain processing activities
Object to data processing where applicable

To exercise any of these rights, please contact our customer support team.

Business Address

Labgenvora
6 Formosa St
London W9 1EE
United Kingdom