Terms of service
Last Updated: 31 July 2026
Welcome to Labgenvora. These Terms & Conditions govern your use of our website and the purchase of products from our store. By accessing or using this website, you agree to be bound by these terms. If you do not agree, please discontinue using our website.
1. Website Use
You agree to use this website only for lawful purposes and in a manner that does not violate the rights of others or interfere with the operation of the website.
2. Products & Pricing
We make every effort to ensure that product descriptions, images, pricing, and availability are accurate. However, we reserve the right to correct any errors, inaccuracies, or omissions and to update information without prior notice.
3. Orders
All orders are subject to acceptance and availability.
We reserve the right to refuse, cancel, or limit any order if fraud, unauthorised activity, pricing errors, or stock availability issues are suspected.
4. Payments
Payments are processed securely through trusted third-party payment providers. Orders will only be processed after successful payment authorisation.
5. Shipping
Orders are processed within 2 business days, with an estimated delivery time of 3–5 business days within the United Kingdom. Delivery estimates are not guaranteed and may vary due to circumstances beyond our control.
6. Returns & Refunds
Eligible products may be returned within 14 days of delivery in accordance with our Refund & Return Policy. Approved refunds are processed within 7 business days after the returned item has been inspected.
7. Intellectual Property
All content on this website, including text, graphics, images, logos, product descriptions, and website design, is the property of Labgenvora and is protected by applicable intellectual property laws. Unauthorised use, copying, or distribution is prohibited.
8. Limitation of Liability
To the fullest extent permitted by law, Labgenvora shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or the purchase of our products.
9. Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time. Any changes will become effective immediately upon publication on this website.
10. Contact
If you have any questions regarding these Terms & Conditions, please contact our customer support team for assistance.
Business Address
Labgenvora
6 Formosa St
London W9 1EE
United Kingdom